Terms of purchase

General terms and conditions
Privacy Policy
How to buy? 
General terms and conditions
GENERAL TERMS AND CONDITIONS

This document is not archived; it is concluded exclusively in electronic form and drafted in English. It does not refer to any code of conduct. In the event of questions related to the operation of the webshop, the ordering process, or the delivery procedure, we are available at the contact details provided.


These General Terms and Conditions (hereinafter: GTC) apply to all legal relationships established via the Service Provider’s website (www.petersmilitaria.com) and its subdomains. This GTC is continuously available and downloadable at the following link: https://petersmilitaria.com/en/shop_help.php?tab=terms

SERVICE PROVIDER INFORMATION

Company name: Péter Csáthy Sole Proprietor
Registered seat: 2510 Dorog, Mátyás király utca 47., Hungary
Registration number: 56036288
Tax number: HU57408428
Phone number: +36 20 828 9553
E-mail:
info@petersmilitaria.com
Website: www.petersmilitaria.com
Hosting provider: UNAS Online Kft.

PREAMBLE

These General Terms and Conditions (hereinafter: GTC) govern the rights and obligations arising from contracts concluded between Peter’s Militaria and consumers (natural persons), as well as legal entities and other organizations (hereinafter collectively referred to as the Customer). The Service Provider and the Customer shall hereinafter be referred to jointly as the Parties.
This GTC applies to all legal transactions concluded between the Parties.
This GTC and all of its amendments shall enter into force upon publication on the Service Provider’s website (www.petersmilitaria.com) and remain in effect until withdrawn or replaced by a subsequent modification by Peter’s Militaria.

Customer: any natural person, legal entity, or organization who purchases a product (relic) from the Peter’s Militaria webshop. Hereinafter referred to as the Customer.

The provisions of this GTC shall form an integral part of the individual contract concluded between the Customer and Peter’s Militaria.

In matters not regulated by this GTC, the provisions of the applicable Hungarian legislation shall prevail, in particular:

  • Act V of 2013 on the Civil Code (hereinafter: Civil Code);
  • Act CVIII of 2001 on certain issues of electronic commerce services and information society services (E-commerce Act);
  • Government Decree No. 45/2014 (II.26.) on the detailed rules for contracts between consumers and businesses;
  • Act CLV of 1997 on Consumer Protection;
  • Decree No. 19/2014 (IV.29.) of the Ministry for National Economy on the procedural rules for handling warranty and guarantee claims in contracts between consumers and businesses;
  • Act CXII of 2011 on Informational Self-Determination and Freedom of Information;
  • Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR).

This Policy shall enter into force on 1 July 2025 and shall remain in effect until withdrawn. The Service Provider reserves the right to unilaterally amend this Policy. Any modifications shall not affect contracts already concluded.

The Service Provider reserves all rights concerning the website, its elements, and content, as well as the distribution thereof. Any downloading, electronic storage, processing, or sale of content or any part thereof without the Service Provider’s prior written consent is prohibited.

This GTC does not include information concerning the processing of personal data on the Website, which is provided in a separate Privacy Notice available at the following link: https://petersmilitaria.com/en/shop_help.php?tab=terms

GENERAL INFORMATION ON THE PRODUCTS AVAILABLE FOR PURCHASE

The products available on the www.petersmilitaria.com website are primarily historical military relics intended for collection, decoration, educational, or informational purposes. The items offered include original decorations, medals, insignia, uniforms, equipment, memorabilia, and other collectibles from various historical periods.

These relics may only be used for lawful purposes. The products do not qualify as functioning military equipment or firearms, and their distribution complies with applicable laws and regulations.

Any symbols, inscriptions, or appearances on historical relics serve solely the purpose of authentic historical representation and enhancing historical knowledge. They do not represent or promote any ideological position, and the webshop assumes no liability for any consequences arising from their potential misinterpretation.

REGISTRATION / PURCHASE

By making a purchase or registering on the website, the User declares that they have read and accepted the terms of this GTC and the Privacy Notice published on the website and consent to the processing of their personal data.

The User is obliged to provide their own, accurate personal data during registration or purchase. If false or third-party data are provided, the resulting electronic contract shall be deemed void. The Service Provider disclaims all liability if the User uses the service in the name of or with the data of another person.

The Service Provider shall not be held liable for any delivery delays, issues, or errors arising from incorrect or inaccurate data provided by the User.

The Service Provider shall not be held liable for any damages resulting from the User forgetting their password or if it becomes accessible to unauthorized persons for reasons not attributable to the Service Provider.

Registration is not a prerequisite for making purchases on the Website.

ORDER PROCESS
  • Product Selection


The Customer may purchase products labeled as "In Stock" from the webshop's available offerings. By clicking on the selected product, the Customer can view its detailed description and uploaded images. The desired product may be added to the online shopping cart by clicking the “Add to Cart” button located in the upper right corner of the screen. Once all selected products have been placed in the cart, the cart can be reviewed by clicking on either the “View Cart” or “Checkout” option. Here, the Customer can verify the selected items and their purchase prices. Products not intended for purchase may be removed from the cart by clicking the “trash” icon next to the item’s price.

 

  • Submitting the Order


Once the Customer has reviewed the contents of the cart and decides to proceed with the purchase, they may click on the “Place Order” button located below the order summary to continue with the ordering process.

Orders may be placed in three ways:

  • by registering as a new customer
    • by logging in as a returning, previously registered customer
    • without registration, as a guest

To register as a new customer, the Customer must provide the required information (e-mail address, password, phone number, shipping and billing address), which will be stored by the system.

Returning customers must login using the e-mail address and password provided at the time of registration.

Guest customers must provide contact, billing, and shipping information.

In the next step, the preferred delivery method must be selected (home delivery, delivery to a parcel locker, or personal collection at a location and time previously agreed upon with the Operator). Then, the preferred payment method must be chosen (bank transfer or cash payment).

The Customer will then have the opportunity to verify and, if necessary, modify the order details. A message may also be included in the “Comments” section (e.g., request for higher insured value, delayed shipping, etc.).

By ticking the checkbox stating “I accept the General Terms and Conditions and the Privacy Notice. I acknowledge that sending the order entails an obligation to pay,” the Customer may finalize and submit the order by clicking the “Place Order” button.

Pursuant to Act CVIII of 2001, the webshop's software sends an immediate notification to the Customer upon placing the order, confirming receipt of the order. This confirmation does not constitute a contract between the Seller and the Customer. It merely indicates that the system has registered the Customer’s order request and forwarded it to the Seller.

If this confirmation is not received by the Customer within a reasonable time frame (depending on the nature of the service), but no later than within 48 hours from the submission of the order, the Customer shall be released from the obligation to make an offer or from any contractual obligation.

The order and the confirmation thereof shall be deemed received when they become accessible to the respective parties.

The Service Provider excludes any liability for failure to confirm the order if the confirmation email is not delivered in due time due to the Customer having provided an incorrect e-mail address during registration or due to a full mailbox preventing receipt of the message.

Subsequent modifications or cancellations of an order may only be made in writing via e-mail (info@petersmilitaria.com).

Should the selected product be unavailable, and the webshop is thereby unable to fulfill its contractual obligations, the Customer shall be informed in writing.

Minors are not permitted to place orders on the webshop. Accordingly, the webshop does not conclude contracts with minors. By accepting the commercial terms, the Customer declares that they are of legal age.

An order shall only be considered valid if all mandatory fields on the registration or order form have been completed accurately and truthfully. The Operator shall not be liable for damages or technical issues arising from failure to comply with this requirement.

 

PAYMENT METHODS
  • Cash (Personal Pickup)


If the Customer opts to pay upon collection, payment must be made in cash at the premises of the Service Provider or at another location designated by the Service Provider. Cash payments are accepted only in Hungarian Forint (HUF) or Euro (EUR). Appointments for personal pickup may be arranged via email (info@petersmilitaria.com) or phone (+36208289553).

 

  • Bank Transfer:


The Customer must transfer the purchase price of the ordered product(s) to the bank account specified in the order confirmation email within 4 days. The Customer becomes entitled to receive the product(s) in the selected manner only after the full amount has been credited to the Service Provider’s bank account.

If payment is not made within 4 days and the Customer does not claim the product, the Seller reserves the right to cancel the transaction.

The Service Provider retains ownership of the product(s) until the full purchase price has been paid by the Customer.

Prices displayed in the webshop are in Euro (EUR). Prices do not include shipping costs or any banking fees related to payment.

DELIVERY

Deliveries are made by the chosen delivery partner (Magyar Posta, Foxpost, Packeta). Handover to the delivery partner shall occur no later than three (3) business days following receipt of payment. Delivery times cannot always be guaranteed by the webshop operator as they fall outside its control. Delivery costs are subject to the current rates of the respective delivery partner.

For international deliveries, Magyar Posta is the primary partner. Accurate delivery costs will be provided after the order is placed, or may be requested in advance via email (info@petersmilitaria.com) or found on the Magyar Posta website.

The webshop accepts liability for shipments only up to the amount and under the conditions specified in the delivery partner’s own Terms and Conditions.

For delivery cost calculation purposes, the total value of the order is considered to be the cumulative amount of product(s) ordered and paid for in a single transaction and delivered to the same address in one shipment.

The Seller reserves the right to change prices for business or other reasons, but such changes do not apply to already concluded contracts.

- Product Availability

The range of products is subject to continuous change; the products currently available on the webshop may be purchased at the prices indicated. Although the webshop reflects real-time availability, occasional stockouts may occur. In such cases, the Buyer will be informed via email.

Please note that product photos may differ slightly from actual appearance (e.g., they may appear larger or the lighting may affect the appearance). Any accessories or decorative items visible in the images are not included with the product unless explicitly stated in the product description.

 

RIGHT OF WITHDRAWAL

In accordance with Directive 2011/83/EU of the European Parliament and of the Council and Government Decree No. 45/2014 (II.26.) on the detailed rules of contracts between consumers and businesses, the Consumer is entitled to withdraw from the contract without justification within 14 days from the date of receipt of the ordered product and may return the product.

The 14-day withdrawal period expires 14 days after the day on which the Consumer or a third party, other than the carrier and indicated by the Consumer, takes physical possession of the product.

The right of withdrawal may also be exercised during the period between the conclusion of the contract and the receipt of the product.

The cost of returning the product shall be borne by the Consumer. No other charges shall be imposed.

The Consumer may exercise the right of withdrawal by way of any clear statement indicating the intention to terminate the contract or the intention not to retain the product. However, the sample “Withdrawal Statement” available under the respective menu item on the website can be of assistance. The Buyer may send the withdrawal statement to the Seller via the contact details provided in this GTC, either by email or postal mail. If the withdrawal statement is sent within the 14-day deadline as described above, the withdrawal shall be considered lawful, even if the statement (e.g., by post) is received after the 14-day deadline. The Buyer bears the burden of proof that the right of withdrawal has been exercised in accordance with this provision.

In the case of a valid withdrawal, the Buyer must return the product(s) to the Seller by post without undue delay, but no later than 14 (fourteen) days from the date of notification of withdrawal.

The Seller is obliged to refund the amount paid by the Buyer without delay, but no later than within 30 calendar days from the date of withdrawal, using the same payment method selected by the Buyer.

It is important to note that the products available on the website www.petersmilitaria.com are primarily military collectibles of historical value intended for display, collection, educational or decorative purposes. The items offered include original decorations, medals, badges, uniforms, equipment, memorabilia, and other collectible objects from various historical periods. If the purchased product is not used in accordance with its intended purpose, the Buyer shall not be entitled to exercise the right of withdrawal.

Furthermore, the Buyer may only exercise the right of withdrawal in respect of products returned in the same condition as they were received. No refund shall be granted if the product has been used after opening, if it is not in the same condition as at the time of delivery, or if it is damaged. Therefore, please take care of the product(s) while in your possession.

The Seller reserves the right to withdraw from any contract concluded based on a confirmed order within 8 (eight) working days without justification, by fully reimbursing the purchase price without any further compensation or obligations. In such cases, the Seller shall refund the purchase price – if already paid – to the Buyer within 3 (three) days of the withdrawal. The Seller shall not be liable for any interest or other costs in relation to the refund.

The Seller shall not be held liable for any delay caused by an incorrectly or inaccurately provided bank account number or postal address by the Buyer.

The Seller may withhold the refund until the returned product(s) have been received. The Seller is not able to accept or collect parcels returned via cash-on-delivery.

WARRANTY AND GUARANTEE

- Implied Warranty (Legal Warranty)

The Buyer is entitled to an implied warranty under Sections 6:159 to 6:174 of the Hungarian Civil Code in the event of defects in the purchased product.

The products sold in the Webshop are generally used military collectibles, which may display aesthetic imperfections, wear, corrosion, or functional deficiencies due to their age. These are not considered defects if disclosed in the product description.

Each product is accompanied by a detailed description regarding its condition and any visible damage. Buyers are advised to make their purchase decisions based on this information. These relics are intended for collection purposes and are not suitable for intended (military) use.

For used products, the warranty period is 1 year from the date of receipt.

The Buyer may request:
               • repair or replacement (if this is not possible, then)
               • a price reduction or
               • withdrawal from the contract

The Buyer is obliged to report the defect without delay upon discovery, but no later than within two months of its discovery. Please note that the Buyer may no longer exercise warranty rights after the expiry of one year from the date of performance.

After six months from performance, the Buyer must prove that the defect existed at the time of delivery.

             - Product Warranty

The product warranty obligation lies with the manufacturer or importer. In consumer contracts, the Buyer may request the manufacturer to repair or replace the defective product if it does not meet the quality requirements in force at the time of market placement.

Product warranty claims may be enforced within 2 years from the date the product was placed on the market by the manufacturer. The Buyer must prove that the product was defective at the time of market placement.

It is important to note that in the case of used, collectible items (particularly military relics manufactured decades ago), product warranty is practically unenforceable, as the original manufacturer or importer is typically no longer available, and the product is no longer considered a current market item. Therefore, in terms of product warranty, the Seller can only fulfil the right of withdrawal for the Buyer.

Product warranty claims may only be made against the Seller. In such cases, the Buyer must prove the existence of the defect.

           - Exclusion of Warranty Rights

Please note that warranty rights do not apply to defects that the Buyer was aware of or should have been aware of at the time of purchase, such as damage indicated in the product description on the website. If a product is sold by the Seller as damaged or defective, this must be clearly stated in the product description.

            - Procedure for Warranty Claims

In consumer contracts, parties may not deviate to the detriment of the consumer.

The consumer must prove the existence of the contract (e.g., with an invoice or receipt).

The costs related to the performance of the warranty obligation shall be borne by the Service Provider (Section 6:166 of the Civil Code).

The Service Provider is obliged to prepare a report of the warranty or guarantee claim submitted by the consumer. A copy of the report must be provided to the consumer immediately and in a verifiable manner. The Service Provider must retain the report for five years and present it to the competent authority upon request.

If the Service Provider cannot make a statement regarding the fulfilment of the claim upon its submission, it must inform the consumer within five working days, in writing and verifiably, of its position — including the reasons for any rejection and the possibility of turning to a conciliation body.

LEGAL REMEDIES

The Service Provider and the User shall primarily endeavour to settle disputes amicably, through mutual consultation. Our store aims to fulfil all orders in high quality and to the complete satisfaction of the Buyer.

- Complaints to the Seller

The Buyer may submit consumer complaints concerning the product(s), the Website, or the Seller’s activities using the following contact details:

  • Phone: +36 20 828 9553
  • Email: info@petersmilitaria.com
  • Postal address: 2510 Dorog, Mátyás király utca 47, Hungary

The Seller shall investigate verbal complaints immediately and remedy them as necessary. If the Buyer disagrees with the handling of the complaint or if immediate investigation is not possible, the Service Provider shall prepare a report on the complaint and its position, and provide a copy to the Buyer.

Written complaints must be investigated and substantively responded to in writing by the Seller within thirty (30) days of receipt. The Seller must justify any rejection of the complaint.

The Seller is obliged to record a report regarding the complaint.

The report must contain the following information:

  • the consumer's name and address,
    • the place, time, and method of submission of the complaint,
    • a detailed description of the consumer’s complaint, a list of documents and other evidence provided by the consumer,
    • the Seller's position regarding the consumer’s complaint (if immediate investigation is possible),
    • the signature of the person preparing the report and — except for complaints submitted by phone or electronic communication — the signature of the consumer,
    • the place and time of the report,
    • in the case of verbal complaints submitted via phone or other electronic means, the unique identifier of the complaint.

In the event of a rejected complaint, the Seller shall inform the Consumer in writing about which authority or conciliation body they may contact, depending on the nature of the complaint. The information shall include the name, contact details, and mailing address of the competent authority or conciliation body corresponding to the Consumer’s residence or place of stay, and also indicate whether the Seller will engage in a conciliation procedure to resolve the consumer dispute.

The Seller must retain the complaint report and a copy of the response for five years and make them available to the competent supervisory authority upon request.

If a consumer dispute between the Seller and the Buyer is not resolved through negotiations, the following legal remedies are available:

- Consumer Protection Authority


The Consumer may lodge a complaint with the competent consumer protection authority.

In administrative matters, pursuant to Government Decree 326/2024 (XI.14.), the following authorities act as consumer protection authorities:

  • Budapest Capital Government Office
    • Pest County Government Office
    • Capital and county government offices (collectively: government office)
    • National Trade and Consumer Protection Authority
    • Minister responsible for consumer protection

Jurisdiction is based on the following:

  • the Consumer’s place of residence, habitual residence, or in its absence, contact address, registered office, place of business or branch office,
    • the location of the real estate in question,
    • the place where the activity at issue is or will be carried out,
    • or the place where the unlawful conduct occurred.

- Conciliation Boards

If the Seller rejects the complaint, the Buyer is entitled to apply to the Conciliation Board competent according to their place of residence or habitual domicile. Initiating the procedure before the Conciliation Board is subject to the condition that the Consumer has previously attempted to resolve the disputed matter directly with the Seller. The procedure of the Conciliation Board is free of charge.

Further detailed information is available at: https://www.bekeltetes.hu

Budapest Conciliation Board
Address: 1016 Budapest, Krisztina krt. 99.
Phone: +36 (1) 488-2131
Email: bekelteto.testulet@bkik.hu

Conciliation Board of Baranya County
Address: 7625 Pécs, Majorosy Imre u. 36.
Mailing address: 7602 Pécs, P.O. Box 109
Phone: +36 (72) 507-154
Email: kerelem@baranyabekeltetes.hu, info@baranyabekeltetes.hu

Conciliation Board of Borsod-Abaúj-Zemplén County
Address: 3525 Miskolc, Szentpáli u. 1.
Phone: +36 (46) 501-870
Email: bekeltetes@bokik.hu

Conciliation Board of Csongrád-Csanád County
Address: 6721 Szeged, Párizsi krt. 8-12.
Phone: +36 (62) 554-250 / extension 118
Email: bekelteto.testulet@csmkik.hu

Conciliation Board of Fejér County
Address: 8000 Székesfehérvár, Hosszúséta tér 4-6.
Phone: +36 (22) 510-310
Email: bekeltetes@fmkik.hu

Conciliation Board of Győr-Moson-Sopron County
Address: 9021 Győr, Szent István út 10/a
Phone: +36 (96) 520-217
Email: bekeltetotestulet@gymskik.hu

Conciliation Board of Hajdú-Bihar County
Address: 4025 Debrecen, Petőfi tér 10.
Customer service location: 4025 Debrecen, Vörösmarty u. 13-15.
Phone: +36 (52) 500-710, +36 (52) 500-745
Email: bekelteto@hbkik.hu

Conciliation Board of Pest County
Address: 1055 Budapest, Balassi Bálint u. 25. IV. floor, door 2
Mailing address: 1364 Budapest, P.O. Box 81
Phone/Fax: +36 (1) 792-7881
Email: pmbekelteto@pmkik.hu

If the Buyer does not have a residence or habitual domicile in Hungary, they may turn to the following Conciliation Board:

Budapest Conciliation Board (operating under the Budapest Chamber of Commerce and Industry)
Address: 1016 Budapest, Krisztina krt. 99. III. floor, room 310
Phone: +36 (1) 488-2131
Fax: +36 (1) 488-2186
Email: bekelteto.testulet@bkik.hu

  • Online Dispute Resolution (ODR) Platform and Contact Points for Online Dispute Resolution

In accordance with Regulation (EU) No 524/2013, the European Commission has established an online platform that enables Consumers to resolve disputes related to online purchases by submitting a complaint through the platform, thus avoiding court proceedings. This provides a practical means for Consumers to enforce their rights even when geographic distance might otherwise prevent them from doing so.

The online dispute resolution platform is available in Hungarian at the following link:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=HU

The parties have a maximum of 90 days to reach an agreement. Either the Buyer or the Seller may withdraw from direct negotiations at any time.

  • Judicial Proceedings

The Buyer is entitled to enforce their claim arising from a consumer dispute before a court in civil proceedings, in accordance with the provisions of Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure.

 

Privacy Policy
DATA PROCESSING NOTICE

INTRODUCTION

The website www.petersmilitaria.com (2510 Dorog, Mátyás Király Street 47, Hungary, e-mail: info@petersmilitaria.com, Phone: +36208289553) (hereinafter: Data Controller) considers the respect for the informational self-determination rights of its customers and visitors to be of utmost importance. The Data Controller handles the personal data collected on the website confidentially, in accordance with the applicable European Union and domestic laws, as well as relevant data protection authority practices. It also takes all necessary security and organizational measures to guarantee the security, confidentiality, integrity, and availability of the data.

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (April 27, 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter: GDPR), as well as Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information (hereinafter: Info Act), the Data Controller publishes the following information notice (hereinafter: Notice) in order to protect the personal data it processes.

This Notice is effective from July 1, 2025, and remains in effect until revoked, with regard to the processing of personal data of individuals affected by the activities of the Data Controller.

The Data Controller reserves the right to unilaterally modify this Notice at any time. In the event of any modification, the Data Controller will inform the data subjects accordingly.

Dorog, July 1, 2025

DATA CONTROLLER

Name of the Data Controller: Péter Csáthy, Sole Proprietor
Registered seat:                        2510 Dorog, Mátyás király utca 47., Hungary
Tax number:                            HU57408428
Registration number:              56036288
E-mail address:                       info@petersmilitaria.com

DATA PROCESSED DURING PURCHASE AND REGISTRATION IN THE WEBSHOP

On the website operated by the Data Controller (www.petersmilitaria.com), users may choose from three options to place an order:

  • by registering as a new customer
    • by logging in as a previously registered customer
    • by purchasing without registration

The Data Controller processes the data collected during the submission of an order as follows:

Categories of personal data processed: title, surname, first name, e-mail address, password, phone number, shipping and billing address

Data subjects: Registered users, users purchasing without registration

Source of data: Individual as the source of personal data

Purpose of data processing: Operation of the webshop and enabling online purchases. Development of the website, generation of statistics, and optimization of content according to user interests.

Legal basis for data processing: The data subject’s explicit and voluntary consent pursuant to Article 6(1)(a) of the GDPR. Registration and purchases in the webshop are entirely voluntary. After a successful purchase, the legal basis for the continued processing of data is Article 6(1)(c) of the GDPR, as the Data Controller is required to retain accounting documents for eight (8) years pursuant to Act C of 2000 on Accounting.

Duration of data processing: With respect to registration, data shall be processed until the withdrawal of consent as indicated by the data subject or their representative to the Data Controller. If the user indicates to the Data Controller their wish to withdraw consent to the processing of their data, the Data Controller will promptly delete the registered account. Data on the invoice issued after a successful purchase shall be retained for a minimum of eight (8) years, in accordance with the aforementioned law.

Access: The personal data is primarily accessed by the Data Controller, as well as by UNAS Online Kft., acting as the Data Processor and providing IT services for the website.

Data transfers: Personal data collected for billing purposes is transferred solely to the accountant appointed by the Data Controller. Data necessary for delivery are transferred to the courier company chosen by the customer to carry out delivery.
Processing method: The Data Controller processes the data subject’s personal data electronically, applying the highest level of data security measures reasonably expected.
Data subject rights: Data subjects may exercise the following rights in connection with the data processing: right to withdraw consent, right to be informed, right of access, right to rectification, right to erasure, right to restriction of processing, and right to data portability.

DATA PROCESSING IN CONNECTION WITH NEWSLETTER DISTRIBUTION

Based on the data subject’s prior, clear, and explicit consent, the Data Controller sends newsletters via e-mail to registered users regarding the latest products.

The data subject may subscribe to the newsletter electronically through the Data Controller’s website, which is conditional upon the data subject having read and accepted this privacy notice.

The Data Controller assumes no liability for any errors, losses, or damages resulting from the provision of incorrect or false data, and all responsibility in such cases lies with the Subscriber. If a subscription is submitted with incorrect or false data, the Data Controller is obliged to delete it immediately upon becoming aware of it.

The Data Controller ensures that the data subject may unsubscribe from the newsletter at any time free of charge.

The Data Controller processes personal data as follows:

Categories of personal data processed: title, surname, first name, e-mail address, phone number, residential address.

Categories of data subjects: individuals subscribed to the newsletter.

Source of data: Individual as the source of personal data

Purpose of data processing: distribution of newsletters.

Legal basis for data processing: data subject’s consent pursuant to Article 6(1)(a) of the GDPR.
For the purpose of legal claims or managing contact persons, the processing is based on the legitimate interest of the Data Controller in accordance with Article 6(1)(f) of the GDPR.

Duration of data processing: Until the data subject or their representative submits a request for deletion of their personal data (unsubscription), and the request is assessed to be well-founded, in which case the data will be deleted immediately and irreversibly. Exceptions include cases involving the enforcement of legal claims or procedures by courts, public prosecutors, investigative authorities, administrative authorities, the National Authority for Data Protection and Freedom of Information, or other bodies authorized by law.

Access: Personal data is primarily accessed by the Data Controller and the website service provider, UNAS Online Kft., as Data Processor.

Data transfer: No personal data is transferred to third parties.
Processing method: The Data Controller processes the personal data electronically.
Profiling: The Data Controller does not make decisions based solely on automated processing concerning the data subject and does not create profiles based on the available personal data.


Data subject rights: Data subjects may exercise their rights to withdraw consent, access, rectify, erase, restrict processing, and data portability.

DATA PROCESSING RELATED TO COMPLAINT HANDLING

The Data Controller accepts written complaints (submitted by post or e-mail) in connection with its main activities and the provision of services. Within this framework, the Data Controller processes the personal data of the data subject as follows:

Categories of personal data processed: complainant’s surname and first name, title, contact details (e-mail address, phone number), residential address, any other personal data provided in the complaint, case number, signature, and in the case of a representative, the representative’s surname, first name, title, place and date of birth, and mother’s maiden name.

Categories of data subjects: data subjects submitting complaints to the Data Controller.

Source of data: Individual as the source of personal data.

Purpose of data processing: investigation and resolution of the complaint.

Legal basis for data processing: legitimate interest of the Data Controller pursuant to Article 6(1)(f) of the GDPR.

Duration of data processing: until the complaint is resolved or for the period of potential legal claim enforcement (general limitation period of 5 years). Exceptions include legal proceedings or procedures initiated by courts, public prosecutors, investigative authorities, administrative authorities, the National Authority for Data Protection and Freedom of Information, or other bodies authorized by law.

Access: The personal data processed for complaint handling is primarily accessed by the Data Controller.

Data transfer: Personal data is not transferred to third parties unless otherwise provided by the contract between the data subject and the Data Controller, or in the event of legal claim enforcement or proceedings initiated by courts, public prosecutors, investigative authorities, administrative authorities, the National Authority for Data Protection and Freedom of Information, or other legally authorized bodies. Data may also be transferred to the Data Controller’s legal representative or, in the case of complaints related to delivery, to the courier company responsible for delivery.

Processing method: The Data Controller processes the personal data both electronically and manually (on paper).

Profiling: The Data Controller does not make decisions based solely on automated processing concerning the data subject and does not create profiles based on the available personal data.

Data subject rights: Data subjects may exercise their rights of access, rectification, erasure, restriction of processing, and objection in relation to the data processing.

DATA PROCESSING IN CONNECTION WITH INQUIRIES AND COMMENTS

The Data Controller receives written inquiries or suggestions (via postal mail or email) related to the continuous improvement of its services. In this context, the Data Controller processes the personal data of the data subject as follows:

Scope of processed personal data: surname and first name of the data subject, title, contact details (email address, phone number), address, other personal data provided by the data subject, signature.

Categories of data subjects: individuals submitting opinions, suggestions, or comments to the Data Controller.

Source of personal data: Individual as the source of personal data.

Purpose of data processing: service improvement, communication.

Legal basis of data processing: the legitimate interest of the Data Controller under Article 6 (1) point (f) of the GDPR.

Duration of data processing: 5 years (general limitation period). Exceptions apply in the case of legal claims or procedures by courts, the prosecutor’s office, investigating authorities, administrative bodies, the Hungarian National Authority for Data Protection and Freedom of Information (NAIH), or other entities authorized by law.

Access: primarily accessible by the Data Controller.

Data transfer: personal data will not be transferred to third parties unless otherwise specified in a contract between the data subject and the Data Controller, or in case of legal claims or procedures by courts, authorities, or entities authorized by law.

Processing method: the Data Controller processes personal data electronically.

Profiling: the Data Controller does not make decisions based solely on automated data processing and does not create profiles based on the available personal data.

Rights of the data subject: the data subjects have the right to access, rectify, delete, restrict processing, and object to the processing of their data.

INFORMATION ON THE USE OF COOKIES

Please note that the website www.petersmilitaria.com uses anonymous user identifiers, so-called "cookies", to provide proper services.

GENERAL INFORMATION ABOUT COOKIES:

A cookie is a packet of information sent by the server to the browser, which is then returned by the browser to the server with each subsequent request. Cookies are created by the web server and stored by the browser on the user’s computer or mobile device in a separate directory. This enables the website to recognize if the user has visited the site before.

Cookies are sequences of characters, metadata, or text files capable of storing unique identifiers and profile information. They are placed on the user’s device by service providers and allow websites to collect data about the user's browsing habits (e.g., user preferences, login help, personalized ads, and analytics), aiming to make website usage easier and more personalized.

The character string stored in the cookie can only recognize the user's device, and it cannot individually identify the user. Cookies are used solely to ensure website operation, facilitate use, track on-site activity, and display relevant ads.

The content of cookies is protected by high-level encryption against unauthorized access by third parties. Cookies used by www.petersmilitaria.com do not contain viruses and do not harm your computer.

TYPES OF COOKIES BASED ON PURPOSE:

Strictly Necessary Cookies:

There are certain cookies that are strictly necessary for the operation of the website and for enabling the user to access the online services offered by us. Without their use, the website cannot function properly.

Performance and Functional Cookies:

These are analytics and performance-related cookies. They contribute to the performance, development, and enhancement of the user experience, allowing the website operator to collect data on how users interact with the site.

Third-Party Marketing and Social Media Cookies

Marketing cookies are intended to display advertisements that are relevant and tailored to the interests of the visitor and to ensure their optimal presentation. Social media cookies enable the provision of social media services to the visitor.

WHAT COOKIES DO WE USE?

  1. Strictly Necessary Cookies


These cookies help make the Website usable by enabling basic functions such as page navigation and access to secure areas of the website. Our Website uses them to ensure optimal functionality. Accordingly, the processing of these data does not rely on the user’s consent but is based on Article 6(1)(f) of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), that is, the legitimate interest of the Controller. These cookies are primarily used by the operator and its service providers to identify users during website usage and to prevent fraud and ensure service security.
The data subjects are individuals visiting the Website. The data are accessible to the Controller’s system administrators, who handle them in compliance with data protection principles. The data subject has the right to exercise their rights, including the right to object to the processing.

  1. Statistical Cookies

These cookies are not essential for the operation of the website; therefore, the Controller processes them based on the explicit, voluntary consent of the user pursuant to Article 6(1)(a) of the GDPR.
Accordingly, the user is presented with a so-called pop-up window when opening the site, where they can opt out or refuse consent.

Statistical cookies are intended to personalize and enhance the online user experience on the website. They help the Controller remember users’ preferences and collect information related to website usage (e.g., volume settings, viewed articles, subpages, language preferences).
The operator and its service providers use the data collected through these cookies to optimize, develop, improve, and personalize the website, and to conduct market research.

  1. Marketing Cookies

Marketing cookies are also not necessary for the website’s functionality; therefore, the Controller processes them under Article 6(1)(a) of the GDPR, based on the user’s explicit, voluntary consent.
Accordingly, users have the option to refuse or disable them via a pop-up window displayed upon entering the site.

These cookies are used by the operator and its service providers to track visitors’ activities on the website. The purpose is to provide relevant advertising and to personalize advertisements for users.
Marketing cookies include third-party advertising cookies used for advertising purposes (e.g., ad partnerships, click fraud detection, market analysis).
Another subcategory of marketing cookies is used by third parties to track user behavior. These cookies are placed on the website by parties other than the website operator in order to customize their applications for the user.
Neither the website nor any other organization has access to these cookies.
This includes, for example, Facebook, Instagram, and TikTok sharing cookies, which track the sharing activity through the social sharing buttons placed on the website.
Users have the right to refuse the use of marketing cookies via the pop-up window and may later modify their preferences under the "Privacy Settings" menu in their browser.

USE OF GOOGLE ADWORDS

The Data Controller uses the online advertising program “Google AdWords” and its remarketing tracking feature, including Google’s conversion tracking service. Google Conversion Tracking is an analytics service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

Remarketing is a function that allows the website to display relevant advertisements to users who have previously visited the website while they are browsing other websites on the Google Display Network. Remarketing uses cookies to tag visitors.

Users who visit the website can disable these cookies. If the user disables remarketing cookies, they will not see personalized offers from the website.

When a user reaches the website via a Google advertisement, a cookie necessary for conversion tracking is placed on their computer. These cookies have limited validity and cannot be used to personally identify users.

If the user visits certain pages of the website and the cookie has not expired, both Google and the Data Controller can see that the user clicked on the ad. Each Google AdWords customer receives a different cookie, making it impossible to track cookies across AdWords clients’ websites.

The information collected using conversion tracking cookies is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers receive information about the number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive information that could personally identify users.

If you do not wish to participate in conversion tracking, you can opt out by disabling the installation of cookies via your browser settings. In this case, you will not appear in conversion tracking statistics.

For more information and to read Google’s privacy policy, visit: www.google.de/policies/privacy/

USE OF GOOGLE ANALYTICS

The website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies," text files that are stored on your computer to help analyze how users interact with the website. The Data Controller uses Google Analytics to measure website traffic. The use of this service involves the transfer of data, but the transferred data cannot be used to identify individuals.

Information generated by the cookie regarding your use of the website is usually transmitted to and stored on a Google server in the United States. If IP anonymization is enabled on the website, Google shortens the IP address within member states of the European Union or other parties to the Agreement on the European Economic Area beforehand.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the website operator, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage to the website operator.

The IP address transmitted by your browser through Google Analytics will not be merged with other data held by Google. You can prevent cookies from being stored by configuring your browser settings accordingly. However, please note that in this case, some features of the website may not function fully.

You can also prevent Google from collecting and processing data generated by cookies relating to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

More information about Google's privacy policy is available here: http://www.google.hu/policies/privacy/ads/

COOKIE SETTINGS

When visiting the website, a pop-up window will appear, allowing users to configure what types of cookies they consent to—except for essential cookies, which are required. The collection of statistical and marketing cookies is based on voluntary consent. Please note that disabling the collection of statistical and marketing cookies may result in limited functionality of online services.

Additionally, cookie usage can be controlled via your browser settings. Most browsers are set to accept cookies by default. The following links are provided to help users manage cookie settings in commonly used browsers:

  • Apple Safari: [LINK]
  • Google Chrome: [LINK]
  • Microsoft Internet Explorer: [LINK]
  • Opera: [LINK]
  • Mozilla Firefox: [LINK]

DATA SECURITY

The string stored in the cookie typically only allows the recognition of the user's device and cannot be used to personally identify the user. Nevertheless, the Data Controller and its service providers take all necessary measures to protect users' data.

 

EXERCISING DATA SUBJECT RIGHTS

If you have any questions regarding this Cookie Notice, wish to exercise your rights related to data processing, or have any other data protection inquiries, please contact the Data Controller at:

Email: info@petersmilitaria.com

The Data Controller’s deadline for responding is 1 month, which may be extended by an additional 2 months in justified cases. You will be notified about any extension and its reasons.

RIGHT TO LODGE A COMPLAINT – SUPERVISORY AUTHORITY

If you believe that your rights related to the protection of personal data have been violated by the operator of the website, you may file a complaint with the National Authority for Data Protection and Freedom of Information (NAIH):

Name of supervisory authority: National Authority for Data Protection and Freedom of Information
Address: 1055 Budapest, Falk Miksa utca 9-11., Hungary
Mailing address: 1363 Budapest, Pf. 9., Hungary
Phone: +36 1 391 1400; +36 30 683 5969; +36 30 549 6838
Fax: +36 1 391 1410
Email: ugyfelszolgalat@naih.hu
Website: www.naih.hu

DATA SECURITY

The Controller and the Processor are entitled to access the personal data of the data subject exclusively to the extent necessary for the performance of their respective tasks.

The Controller shall carry out the transfer of personal data in a uniform, pre-audited, and secure manner, with prior information provided to the data subject, avoiding redundant data transfers or the disclosure of data across multiple registration platforms.

To ensure data security, the Controller shall assess and record all of its data processing activities.

Based on the records of data processing activities, the Controller shall conduct a risk analysis to assess under what conditions each data processing activity is carried out, and which risk factors could potentially cause data protection incidents or damage. The risk analysis must be conducted based on actual data processing activities. The purpose of the risk analysis is to define security rules and measures that effectively ensure the adequate protection of personal data in line with the Controller’s operational needs.

Taking into account the nature, scope, context, and purposes of the processing as well as the risks of varying likelihood and severity to the rights and freedoms of natural persons, the Controller shall implement appropriate technical and organizational measures to ensure and demonstrate that the processing is performed in accordance with the GDPR. These measures include, where applicable:

  • the pseudonymization and encryption of personal data;
  • ensuring the ongoing confidentiality, integrity, availability, and resilience of processing systems and services;
  • the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident;
  • a process for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing.

When determining the appropriate level of security, the Controller shall particularly take into account the risks presented by the processing, especially those that may result from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored or otherwise processed.

The Controller shall implement appropriate technical and organizational measures to ensure that, by default, only personal data that are necessary for each specific purpose of the processing are processed. This applies to the amount of personal data collected, the extent of their processing, their storage period, and their accessibility. Such measures must ensure that, by default, personal data are not made accessible without the individual’s intervention to an indefinite number of people.

In the event of damage to or destruction of personal data, the Controller must attempt to restore the affected data to the greatest possible extent from other available data sources. It must also indicate on the recovered data that they were restored.

The Controller protects its internal network with multi-level firewall protection. All public network entry points are secured with hardware firewalls (perimeter protection devices). The Controller stores data redundantly—in multiple locations—to protect against destruction, loss, or damage due to IT equipment failure, as well as unlawful destruction.

The Controller also applies multi-level, active, and complex protection against malicious code (e.g., antivirus protection) to secure its internal networks from external attacks.

The Controller takes all reasonable care to ensure that its IT devices and software continuously meet generally accepted technological standards in the industry.

RIGHTS OF THE DATA SUBJECT

The Controller is committed to ensuring that its data processing complies with the principles of fairness, lawfulness, and transparency. In connection with the data processing, the data subject may at any time:

  • request information regarding the data processing and access the personal data processed about them;
  • request the rectification of inaccurate data or the completion of incomplete data;
  • request the erasure of data processed based on consent;
  • object to the processing of their personal data;
  • request the restriction of processing.

Upon request for information—unless subject to legal limitations—the data subject may learn whether their personal data are being processed by the Controller and is entitled to information about:

  • the purpose of the processing;
  • the legal basis of the processing;
  • the duration of the processing;
  • the specific personal data processed and receive a copy thereof;
  • the recipients or categories of recipients of the personal data;
  • any transfer of personal data to a third country or international organization;
  • the source of the data if they were not obtained from the data subject;
  • the logic and consequences of any automated decision-making, if applied by the Controller;
  • the data subject’s rights regarding data processing;
  • the available legal remedies.

The Controller shall respond to access or information requests within 25 days at the latest. For any additional copies of the personal data requested, the Controller may charge a reasonable fee based on administrative costs.

When requesting the rectification (modification) of data, the data subject must support the accuracy of the new data and prove that they are the authorized person making the request. Only in this way can the Controller determine whether the new data are accurate and may replace the old data.

If it is unclear whether the processed data are accurate, the Controller shall not modify them but only mark them as disputed. That is, the Controller will indicate that the data subject challenged the data, but it is not certain that they are incorrect. Once the request’s authenticity is confirmed, the Controller shall rectify the inaccurate or incomplete personal data without undue delay and shall notify the data subject of the rectification or the marking.

In the case of a request for deletion or blocking of data, the data subject may request the erasure of their data. This means the Controller must delete the personal data concerning the data subject without undue delay if:

  • the personal data were processed unlawfully;
  • the personal data are no longer necessary for the purpose for which they were collected;
  • the data processing was based on the data subject’s consent and that consent has been withdrawn, and there is no other legal basis for processing;
  • the deletion of the data is required by law and the Controller has not yet complied with this obligation.

The data subject may request the restriction of processing, which the Controller shall implement if any of the following conditions apply:

  • the data subject contests the accuracy of the personal data, in which case the restriction applies for the period necessary to verify the accuracy;
  • the processing is unlawful, and the data subject opposes the deletion of the data and requests the restriction of their use instead;
  • the Controller no longer needs the personal data for processing purposes, but the data subject requires them for the establishment, exercise, or defense of legal claims; or
  • the data subject objects to the processing.

If data are restricted, they may only be processed (aside from storage) with the data subject’s consent, for legal claims, the protection of another natural or legal person’s rights, or for reasons of important public interest of the Union or a Member State. The Controller shall notify the data subject in advance of the lifting of the restriction.

If the data subject believes that the processing of their personal data violates the GDPR or the Hungarian Information Act (Infotv.), or is otherwise objectionable, they are encouraged to first contact the Controller with their complaint. All complaints are investigated.

If the data subject is dissatisfied with the outcome or prefers to contact the authority directly, they may submit a complaint to the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):
Address: 1055 Budapest, Falk Miksa utca 9-11., Hungary
Postal address: 1363 Budapest, P.O. Box 9., Hungary
Email: ugyfelszolgalat@naih.hu
Website: www.naih.hu

The data subject may also initiate legal proceedings to protect their personal data. In such cases, the court will proceed with urgency. The claim may be submitted to the competent court based on the data subject’s place of residence (permanent address) or habitual residence (temporary address).
To locate the relevant court, visit: http://birosag.hu/torvenyszekek or use the court search portal: http://birosag.hu/ugyfelkapcsolati-portal/birosag-kereso

 

Annex 1 - Relevant Legislation
  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR);
  • Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information;
  • Act V of 2013 on the Civil Code (Ptk.);
  • Act CXXX of 2016 on the Code of Civil Procedure (Pp).
Annex 2 - Definitions related to the processing of personal data
  • Data Controller: the legal entity that determines the purposes and means of processing personal data;
  • Data Processing: any operation or set of operations performed on personal data or data sets, whether automated or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction;
  • Data Transmission: making data accessible to a specified third party;
  • Data Erasure: rendering data unrecognizable in such a way that recovery is no longer possible;
  • Data Marking: assigning an identifying label to data for the purpose of distinguishing it;
  • Restriction of Data Processing: marking stored personal data to limit their future processing;
  • Data Destruction: complete physical destruction of the data carrier containing the data;
  • Data Processor: the legal entity that processes personal data on behalf of the data controller;
  • Recipient: the natural or legal person, public authority, agency or any other body to whom personal data is disclosed, regardless of whether they are a third party;
  • Data Subject: an identified or identifiable natural person; identifiable means a natural person who can be identified, directly or indirectly, particularly by reference to an identifier such as a name, identification number, location data, online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
  • Third Party: a natural or legal person, public authority, agency or any other body other than the data subject, data controller, data processor, or persons authorized to process personal data under the direct authority of the controller or processor;
  • Consent of the Data Subject: any freely given, specific, informed and unambiguous indication of the data subject's wishes by which they signify agreement to the processing of personal data relating to them, either by a statement or by a clear affirmative action;
  • Personal Data: any information relating to the data subject;
  • Objection: a declaration by the data subject objecting to the processing of their personal data and requesting cessation of processing or deletion of the processed data.
Annex 3

Names and details of data processors

UNAS Online Ltd. provides the IT background for the website in the data controller’s operations and acts as a data processor.

For further information, please contact info@petersmilitaria.com

How to buy? 
Terms and Conditions of Purchase
How to Purchase
Product Selection
Customers may purchase items labeled “In Stock” available in our webshop. By clicking on a specific product, the customer can view its detailed description and uploaded images. The selected product can be added to the online shopping cart by clicking the "Add to Cart" button located in the top right corner of the screen. After placing all desired items in the cart, click on “View Cart” or “Order” to review the selected items and prices. Unwanted items can be removed by clicking the trash bin icon next to the item’s price.
Submitting an Order
After verifying the contents of the cart and deciding to proceed with the purchase, click the “Checkout” button under the order summary.
There are three options for placing an order:
• registering as a new customer
• logging in as a returning customer
• purchasing without registration
If registering as a new customer, you will be asked to provide necessary information (email address, password, phone number, shipping and billing addresses), which the system will store.
Returning customers simply login using their registered email and password.
Guests can complete their purchase by providing contact, billing, and shipping information without registration.

Next, choose your preferred shipping method (home delivery, delivery to a parcel locker, or personal pickup at a pre-arranged time and location provided by the operator), followed by your preferred payment method (bank transfer or cash payment).
In the following step, you may review and, if necessary, modify your order details. You can also leave a message regarding your order in the “Note” section (e.g., requesting higher insurance value, delayed shipping, etc.).
To finalize your order, you must check the box stating:
“I accept the General Terms and Conditions and the Privacy Policy. I acknowledge that submitting the order entails a payment obligation.” Then, click the “Order” button to confirm and submit your order.

In accordance with Hungarian Law CVIII of 2001, the webshop software will immediately send a confirmation notice to the customer upon placing the order. This notification does not constitute a contract between the seller and the customer; it merely confirms that the order has been received and recorded.

Any subsequent modifications or cancellations of the order must be requested in writing via email: info@petersmilitaria.com.

If the ordered product is not available and therefore the seller cannot fulfill the contractual obligation, the customer will be notified in writing.
Users under 18 years old are not permitted to shop in the webshop. By accepting the terms and conditions, the customer declares that they are of legal age.
We can only accept your order if all fields on the registration or order page are completed truthfully and in full. We do not accept liability for damages or technical issues arising from incomplete or incorrect information.

Payment and Shipping
If the customer selects bank transfer, payment must be completed within four (4) calendar days. If payment is not received and the customer does not claim the product, the seller reserves the right to cancel the order.
For cash payments, the full purchase price must be paid in cash.

Shipments are delivered using the chosen delivery partner (Hungarian Post, Foxpost, Packeta). The package will be handed over to the shipping partner within a maximum of three (3) business days after the payment is received.
The webshop operator cannot guarantee delivery times, as these are outside its control.

For international shipping, our primary partner is Hungarian Post. The exact shipping cost will be provided after the order is placed. Pre-order inquiries can also be sent to: info@petersmilitaria.com.

We can only assume liability for shipments up to the value and under the terms defined in the selected courier’s general terms and conditions.

Personal pickup can be arranged in writing via email or by phone: info@petersmilitaria.com | +36 20 828 9553.

If the customer wishes to return an item, it must be returned in its original condition and packaging, complete and undamaged. A video recording will be made of the package opening.
Right of Withdrawal / Return Policy
Customers have the right to withdraw from the contract without justification within 14 calendar days from the date of receiving the goods.
The seller must refund the full amount paid by the customer without delay and no later than 30 calendar days after receiving the withdrawal notice.

The customer bears the cost of returning the product. Cash-on-delivery returns are not accepted. No additional charges apply.
However, the seller is entitled to claim compensation for any damage caused by misuse of the product.
If the returned product is not in perfect, resalable condition, the customer is liable for compensation if the damage, deterioration, or devaluation was caused by negligence or intentional misuse.

Any damage or missing content must be documented in a written record at the time of delivery. We cannot accept liability for damages or losses reported after delivery.
We assume responsibility only up to the limits defined in the courier partner’s general terms and conditions.

The full text of Government Decree 17/1999 on the right of withdrawal can be downloaded from the website of the National Consumer Protection Authority.
Warranty and Guarantee
The products available on www.petersmilitaria.com are primarily historical military relics intended for collecting, decoration, educational, or display purposes. These include original medals, badges, uniforms, equipment, memorabilia, and other collectible items from various historical periods.
Warranty claims are valid only if the product has been used in accordance with the intended purpose described above.
Improper use, physical damage, or any form of modification will void the warranty.

We offer a lifetime authenticity guarantee on militaria products, which applies to the authenticity of the item—not its condition.
For details, please refer to the General Terms and Conditions.

If you have any questions or doubts regarding the authenticity of a product, please contact us in writing: info@petersmilitaria.com